At Louisiana Orthopedic Surgery Center, we are committed to providing high-quality surgical care with clear and transparent billing practices. Our goal is to help you understand your financial responsibilities and assist you every step of the way.
We participate in a wide range of insurance plans and will bill your insurance company on your behalf. We encourage all patients to verify their benefits and coverage directly with their insurance provider prior to the date of service.
Aetna, Ambetter, Blue Cross Blue Shield PPO/HMO/FMOL, Cigna, Humana Gold, Medicare, Tricare, United Health Care, Verity Health.
If your insurance plan is out-of-network, our billing department will work with you to discuss options for coverage and payment.
Patients are responsible for any co-payments, deductibles, coinsurance, or balances not covered by insurance. Please be aware that you may receive separate bills for services provided by the surgery center, your surgeon, an anesthesiologist, or other specialists involved in your care.
If you have questions about what your insurance covers, we recommend contacting your insurance provider for detailed information specific to your plan.
At Louisiana Orthopedic Surgery Center, we strive to keep our patients informed and prepared. Our team makes every effort to contact each patient within 48 to 72 hours before their scheduled procedure to review financial responsibility. Please note that patient responsibility is due on the day of surgery.
We are pleased to provide a Good Faith Estimate upon request, particularly for self-pay patients or anyone seeking detailed pricing information in writing. This estimate reflects the anticipated charges based on the scheduled services and the information received from your insurance provider.
For additional information or to request an estimate, please contact our Billing Office at 225-765-3111. We are here to assist you.
We offer a variety of convenient payment options, including:
Payment is due upon receipt of your statement unless other arrangements have been made in advance.
Our Billing Specialists are available to assist you with any questions or concerns regarding your account.
Billing Office Contact Information:
Phone: 225-765-3111
Hours: Monday–Friday, 6:00 a.m. to 5:00 p.m.
You will typically receive a statement after your insurance company has processed your claim.
You may receive separate bills for the facility fee, surgeon’s services, anesthesia, and any laboratory or imaging services provided during your procedure.
If your insurance company denies the claim, you may be responsible for the full amount. Our billing office will work with you to understand the denial and explore next steps.
Insurance authorization requirements can vary by plan. While not all insurance policies
